Privacy Policy

When you submit a service request, we collect the following information:

•Name: To identify you and communicate about your project.

•Email address: To send updates and communicate about your request.

•Phone number (optional): For faster communication if you provide it.

•Project details: The information you provide in the service request form, including descriptions, requirements, and preferences.

•File attachments: Any files you upload as part of your service request (e.g., reference images, documents).

We do not use cookies for tracking. The only cookie used is a technical session cookie for admin authentication.

We use the information we collect solely to:

•Process and fulfill your service requests.

•Communicate with you about your project status and deliverables.

•Improve our services based on client feedback.

We do not sell, rent, or share your personal information with any third parties for marketing or advertising purposes.

Your data is stored securely on our servers. We take reasonable measures to protect your personal information, including:

•Encrypted connections (HTTPS/SSL) for all data transmission.

•Secure file storage with unique identifiers to prevent unauthorized access.

•Access controls limiting data visibility to authorized personnel only.

We retain your service request data for as long as necessary to fulfill the service and for our records. If you would like your data to be deleted, you can contact us via WhatsApp and we will remove your information from our systems.

Files uploaded as part of a service request are stored securely and are only accessible to authorized personnel reviewing your request. Files are not shared publicly or with any third parties.

We may use third-party services for email notifications (e.g., SMTP providers). These services only process the minimum information necessary to deliver notifications and are bound by their own privacy policies.

You have the right to:

•Request access to the personal data we hold about you.

•Request correction of any inaccurate data.

•Request deletion of your data from our systems.

To exercise any of these rights, please contact us via WhatsApp at +966 54 412 6861.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us via WhatsApp at +966 54 412 6861.